FAQ
VR TOURS VIENNA - What is it?
The VR tour with VR Tours Vienna is a guided tour lasting just under two hours through Vienna’s beautiful city centre.
We combine a classic city tour, as you may know it from other cities, with a journey through time across past centuries.
You will see all the important sights of Vienna’s old town and learn exciting and interesting facts about its culture and history. At six different locations, you will put on virtual reality glasses and experience old Vienna from the Middle Ages to the Second World War.
Not only will you discover the historic buildings and surroundings, but we will also transport you to a typical scene from that period.
You will experience history up close, as if you were there yourself! And you will learn many things that even many Viennese people do not know.
Travel with us through six centuries of city history: starting in the 15th century and ending with the last days of the Second World War in April 1945. At each stop, you will travel back in time with breathtaking 360° animations that you can experience up close. Experience first-hand how Vienna became the cosmopolitan city it is today.
Thanks to its incredible visual content, VR Tours Vienna is an experience you will never forget.
CAN CHILDREN TAKE PART IN THE TOUR?
Children are of course welcome, but due to the content of some of the scenes, we recommend participation from the age of 8.
HOW LONG DOES THE TOUR TAKE?
The duration of the tour is approximately 1:40 hour, depending on the number and pace of the participants.
WHERE does THE TOUR start and end?
The tour starts at Neuer Markt, opposite the Kapuzinergruft, 1010 Vienna, and ends at the Albertina, where you can return your glasses.
HOW LONG ARE VOUCHERS ARE VALID FOR?
Gift vouchers are valid for 1 year and can be redeemed directly via our website.
DOES THE TOUR ALSO TAKE PLACE IN BAD WEATHER?
The tours also take place in the rain.
In extreme weather conditions such as persistent heavy rain, hail or squalls, we have to cancel the tour for safety reasons. In this case, a refund of the ticket or a rebooking is of course possible.
We recommend that you provide us with your telephone number when booking. This will enable us to contact you as quickly as possible in the event of cancellation.
SHOULD I BOOK THE TOUR IN ADVANCE?
We recommend booking the tour one week in advance.
IN WHICH LANGUAGES DOES THE TOUR TAKE PLACE?
The tour is currently available in German, English, Spanish, French, Italian, Dutch and Russian. As the languages are set individually for each guest, the tour takes place in several languages at the same time.
CAN I POSTPONE OR CANCEL THE TOUR?
The tour can be postponed or cancelled 5 (five) days before the scheduled tour start. You will then be refunded the amount paid. We ask for your understanding that we cannot make any changes after that.
Rules for late guests
For public tours, the tour guide undertakes to wait for late guests for up to five minutes after the agreed start time before starting the tour with the guests already present.
For private tours, the waiting time in the event of guests being late is 15 minutes. After this time, the right to the booked tour expires, but the agreed amount must still be paid in full.
In the event of unforeseeable delays, we ask our guests to contact us by telephone on +43 660 84 666 78 so that we can find a solution together.